ServiceNow integration trigger incidents from your Epsagon environment directly to ServiceNow.
To set up Epsagon alerts as incidents to your ServiceNow instance, please set the following parameters in the settings page:
- Your username in your ServiceNow instance.
- Your password in your ServiceNow instance.
- Your ServiceNow instance domain, for example, "company71863.service-now.com". Make sure to remove HTTP prefix or any suffix after the ".com".
Once set, go to the alerts screen. You can create an alert, and in the channels, select ServiceNow. Leave the input empty.
There is a 5 minute cool down on alerts for each issue
Updated about a month ago